Your role in our future
Sales Development Manager (Hybrid – 2 days per week in our Markham office)
Quadient is looking for a hands-on, people-first Sales Development Manager to lead our NORAM SMB Financial Automation SDR team. This team drives qualified pipeline for Quadient’s AP and AR automation solutions across SMB and mid-market segments through inbound, outbound, and account-based strategies.
In this role, you’ll manage day-to-day execution, coach SDRs to peak performance, and collaborate cross-functionally to ensure alignment on territory, campaign, and qualification strategy.
This isn’t just a tactical leadership role — it’s an opportunity to inspire, develop, and grow talent. You’ll bring structure, clarity, and motivation to the team, fostering a culture built on curiosity, accountability, and results.
Who You Are
A passionate coach who loves helping people grow
Known for spotting potential, providing actionable feedback, and fostering career development
Process-oriented, bringing consistency and structure to outreach, qualification, and follow-up
Data-driven and analytical, using insights to identify performance gaps
Collaborative and trusted by Sales, Marketing, and Operations teams
Motivational leader who knows how to keep remote and hybrid teams engaged
Empathetic, energetic, and driven — with high expectations and strong integrity
Key Responsibilities
Lead, coach, and develop a high-performing team of SDRs supporting SMB and MM Financial Automation in NORAM
Drive execution across inbound, outbound, and ABM motions
Provide one-on-one coaching and development to help SDRs grow and achieve goals
Implement scalable personalization frameworks to enhance outreach effectiveness
Partner with Sales on territory alignment and opportunity management
Collaborate with Marketing and Demand Generation on campaigns and insights
Reinforce adoption of cadences, playbooks, and sales enablement tools
Leverage data and reporting to track activity, conversion, and pipeline performance
Partner with Global SDR Operations and AI Program Managers to ensure team readiness on new automation tools
Promote continuous learning and contribute to structured onboarding and training programs
Your profile
4+ years of B2B Sales Development experience
1–2+ years managing SDRs or team leads
Proven ability to coach and develop top-performing teams
Strong process and operational discipline
Experience driving pipeline through outbound, inbound, and ABM programs
Skilled with tools like Salesforce, Salesloft (or similar), LinkedIn Navigator, Orum, Gong, and interested in AI-driven tools
Excellent communicator and collaborator
Experience in SaaS, automation, or financial technology is a plus
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